Performance Measurement Project
Consider the following:
1. What services does Rockingham County government provide?
2. How can anyone know how successful Rockingham County is at providing those services?
3. How are departments/agencies held accountable for the services they provide and dollars they spend to provide them?
4. Because next year's budget is based in large part on what was spent the previous year, is there anything that provides incentive for departments to save money at the end of the year?
5. How do you determine which areas and services to improve, change, or eliminate?
6. How can leaders measure employee performance?
7. How do you encourage innovative thinking and managing with very limited resources?
8. What tools and data do County Commissioners have in order to make tough decisions related to services and budgets?
9. What tools and data do County administrators have in order to make tough decisions related to services and budgets?
10. What tools and data do Department Heads have in order to make tough decisions related to services and budgets?
The answer to all of these questions is the same: The Rockingham County Performance Measurement Project
This initiative provides a uniform reporting methodology and format for Rockingham County departments. This empowers all stakeholders (i.e. Elected Officials, Citizens, and County Government Leaders) to communicate more effectively about service and program outcomes.
Life before the Performance Measurement Project meant if
departments and programs reported data it was in their own way and at their own pace. As result, the quality, quantity, and timeliness of data and measures varied greatly. Now, reporting is standardized and cannot only rely on the typical look at how much we're doing
type data but also must include higher level reporting of look at the outcomes we're achieving